OVERVIEW

Thank you for visiting URBAN FACTORY! We are committed to providing you with a seamless shopping experience, including timely and efficient shipping of your orders.

SHIPPING METHODS

We offer the following shipping methods for your convenience:

• Standard Shipping: Delivery within 3-5 business days Across PAN INDIA, except North East, J&K and Special Administrative Regions.
• Express Shipping: Delivery within 2-3 business days.

SHIPPING RATES

 We offer free shipping on all the orders across India.

ORDER PROCESSING TIME

Orders are typically processed within 1 business days. You will receive a confirmation email or text message once your order has been shipped, along with a tracking number to monitor your shipment.

DELIVERY TIMES

Please allow additional time for delivery during peak seasons or holidays. Delivery times may vary based on your location and the shipping method selected.

INTERNATIONAL SHIPPING

We currently do not offer international shipping except India.

LOST OR DAMAGED ORDERS

If your order is lost or damaged in transit, please contact us at urbanfactorybvn@gmail.com / 8866793434 within 3 days of receiving your shipment. We will assist you in resolving the issue promptly.

CONTACT US

For any questions regarding shipping, please reach out to our customer service team at urbanfactorybvn@gmail.com / 8866793434 .

Thank you for choosing URBAN FACTORY!